Our mission
We help hardworking businesses bring their brand to life through custom apparel, embroidery, and promotional products — with a personal touch and professional process that set us apart in a crowded industry. At Top Tier, you get real people, high standards, and a team that knows what they’re doing.
Our vision
To grow a sustainable business that takes care of our people, serves those who keep America running, and proves that craftsmanship, systems, and service still matter — in an industry where they often don’t.
Our Story
Top Tier Graphics Inc. was founded in 2012 with a vision, a strong work ethic, and a passion for quality. After graduating from the University of Central Florida, Kalan returned home to Gainesville, Florida, and launched the business in a small space next to his parents’ embroidery shop — a company they had proudly run since 1990. With deep family roots and big goals, he got to work.
What began as a one-man operation quickly grew. As demand increased, so did the need for space, equipment, and a talented team. By 2019, Kalan had acquired his parents’ embroidery business, bringing everything under one roof. That same year, his wife Kristy officially joined the team, continuing the tradition of a family-owned company built on trust, dedication, and care.
In 2020, Top Tier moved into a custom-built, 10,000-square-foot facility — a major milestone that allowed the business to expand its capabilities and better serve a growing client base. Today, the company is home to 18 employees and continues to evolve with a focus on craftsmanship, efficiency, and long-term sustainability.
Top Tier specializes in screen printing, embroidery, and branded merchandise — working with businesses of all sizes, but especially those in the trades and blue-collar industries who take pride in their work and their teams. We aim to be more than a vendor. We strive to be a reliable, knowledgeable partner our clients can count on — built by real people who care about the details.
As we look to the future, our goals remain simple: invest in our people, serve our customers with excellence, and continue growing a business that reflects the values we started with.
meet the Team
